Support
Need technical assistance or support? This is the place!Our goal is to provide you with technical assistance and support quickly and effectively.
Step 1.
Read the user manual and or installation manual to determine if the support issue is covered.
Step 2.
Consult the Videos on the web site to determine if the video can help.
Step 3.
Consult your local authorised installerdealer for Redfoot Levelling Systems. There are over 50 authorised dealers Australia wide.
Step 4.
Contact us at Redfoot Levelling Solutions.
User Manuals – NEW Smart Level Systems
Installation Manuals – NEW Smart Level Systems
Cylinder Dimensions
Trouble Shooting Guides
HOW TO VIDEOS
How to Set Up the EQ Smart-Level App
EQ Smart-Level Touchpad Troubleshooting
How to Manually Override your Equalizer Pump
Watch the Redfoot EQ Smart-Level system in action
How to set the Null on the EQ Smart-Level Keypad
How to connect your Smart Phone to the EQ Smart-Level Keypad
How to set the Orientation on the Redfoot EQ Smart – Level Keypad
RedFoot electric stabiliser leg operation video
RedFoot EQ Smart-Level simple operation video
Redfoot Auto levelling Overview
FAQs
What credit cards do you accept?
We accept Mastercard and Visa.
What is the return policy if I order the wrong system?
Uninstalled systems can be returned for credit within 30 days of original purchase subject to inspection. Customer is responsible for return shipping fees. An RGA number must be issued by RedFoot Levelling for the return. Credit will not be issued for parts returned without a valid RGA.
What is the return policy if I order the wrong part?
Uninstalled parts can be returned for credit within 30 days of original purchase subject to inspection. Customer is responsible for return shipping fees. An RGA number must be issued by RedFoot Levelling for the return. Credit will not be issued for parts returned without a valid RGA.
What is the warranty policy on replacement parts?
Replacement parts are warranted under the same guidelines listed in the warranty policy of your operation manual for the remainder of the original warranty or 90 days, whichever is longer. Proof of warranty repair date and original vehicle purchase date are required.
What is the warranty on RedFoot Levelling systems?
All RedFoot systems will come with a one-year (12 Month) warranty from the date of purchase. Please review the corresponding operation manual for specific warranty terms.